Welcome to the start of your
sleep therapy journey with Apria!

Our primary aim is to ensure that the setup process
is smooth and hassle-free for you.

If you're eagerly awaiting your device, rest assured it's already on its way to you. Additionally, we've already scheduled your CPAP setup call, and we're excited to guide you through the process.

Here's a glimpse of what you can expect during your call:

  • Introduction to your Apria Sleep Coach.
  • Review of expectations and importance of successful CPAP therapy.
  • Setup of your new CPAP Device.
  • Importance of Resupply and our Supplies on Schedule Program.
  • Answers to any questions about the process or your device.

To ensure you're ready for your setup call, please have all the necessary equipment with you, including your CPAP device, mask, hose, electrical cord, and device documentation. It's also a good idea to be close to an electrical outlet so you can easily plug in your device during the call.

Quick Start Setup

For a sneak peek into what the setup process entails, feel free to check out this helpful video!

 

Have you already received your device?

Select your device for specific information.

Airsense10CtC
ResMed Airsense 10
Airsense11
ResMed Airsense 11
Resmed AirCurve-10-ST-with-HumidAir - web-3
ResMed AirCurve 10 Bilevel
aircurve-11-vauto-front-view
ResMed AirCurve 11 Bilevel
G3_APAP_Black 6-Recovered-04
React Health Luna G3
Luna_G3_BPAP_PAP_React_Health_3B_Medical_5_edited-Recovered-02
React Health Luna G3 Bilevel 25A
Speak with a Sleep Coach about your therapy
 
877-265-2426 Option 4
Questions about your order or supplies call
 
877-265-2426 Option 2

IMPORTANT: PHILIPS RESPIRONICS RECALL

Get Apria Sleep Tips In Your Inbox
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What is recurring shipment?

As a convenience, our program will track your supply replacement schedule and send your supplies right to your door when they are due. With fresh supplies delivered every three months, we make it easy to adhere to sleep therapy best practices. We verify your insurance coverage and handle claims accordingly with each shipment, and we keep you informed by sending a notification when your order is on its way.

*Schedule of supplies may vary, depending on your physician's orders, your medical condition, and the discretion of your insurance company

What is on-demand shipment?
It’s important to replace your supplies regularly based on manufacturer and insurance guidelines to ensure you maintain a healthy treatment regimen. However, if recurring shipments aren’t for you, you can change your order status to on-demand shipping and instead receive a notification when your supplies are due for replacement. With on-demand shipping, you will not receive supplies until you reply or contact us to send your supply order, and you’ll need to be mindful of replacing your supplies on time to maintain good device functionality and mitigate bacterial exposure. To switch to on-demand shipping, simply complete the request form to change your ordering status. If you’d like to speak to a sleep specialist for replacement schedule options, we’d love to help. Simply call 877-265-2426 Option 3, and we’ll be glad to assist.
Need to opt out of recurring shipment?
If the convenient recurring shipping method is not for you, you can change to on-demand shipping by completing our opt out request form to change your ordering status. With on-demand shipments, you will receive notification when your supplies are due for replacement but will not receive supplies until you contact us or confirm your order. If you’d like to speak to a sleep specialist for replacement schedule options, we’d love to help. Simply call 877-265-2426 Option 3, and we’ll be glad to assist.
Do you have a dry nose or throat, or a runny nose?

Increase the humidity level. 

Refer to the Apria User Guide that came with your device for detailed steps for your device. Access the Apria User Guide online in our Product Manuals center.

Do you have sore or dry eyes?

Adjust your mask or headgear. It may need to be repositioned. 

Refer to instructions provided in the manufacturer's user guide for your mask.

Are you experiencing redness on your face where the mask touches the skin?

Your mask may be too tight. Try adjusting the headgear. If redness persists, contact Apria.

Do you feel bloated?

You may be swallowing air. Turn on the Ramp feature. The air pressure will start lower and increase over time.

Refer to the Apria User Guide that came with your device for detailed steps for your device. Access the Apria User Guide online in our Product Manuals center.

Do you have nasal, sinus, or ear pain?

You may have a sinus or ear infection. Stop using your machine and contact your doctor.

Are there droplets of water or condensation inside your nose, mask, or tubing?

Decrease the humidity level. 

Refer to the Apria User Guide that came with your device for detailed steps for your device. Access the Apria User Guide online in our Product Manuals center.

Is the air pressure making it difficult for you to fall asleep?

Turn on the Ramp feature. The air pressure will start lower and increase over time.

Refer to the Apria User Guide that came with your device for detailed steps for your device. Access the Apria User Guide online in our Product Manuals center.

Do you feel like you are not getting enough air?

Turn off the Ramp feature when initiating your therapy before sleep. Ramp allows for air pressure to start lower and increase over time.  

Refer to the Apria User Guide that came with your device for detailed steps for your device. Access the Apria User Guide online in our Product Manuals center.

Home Health Solutions

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