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APRIA’S GREAT ESCAPES™ TRAVEL PROGRAM

With our program, you’ll discover that traveling with oxygen, or a ventilator, can be convenient.

By planning and following a few important guidelines, you can travel almost anywhere within the United States.*

Complete Apria’s Travel Request Form at least a month before your trip so we can make the necessary arrangements to meet your needs:

For Patients Using Portable Oxygen Concentrators (POC):

Your physician must complete and sign the portable oxygen concentrator prescription form, at least 14 days prior to your departure. Completed prescription forms can be faxed to 800.453.1702.

 

Travel Form Checklist:

You must have the following information and documents available to complete the travel request form based on the type of travel oxygen is being requested. Incomplete information or documentation may result in delays or unavailable equipment. 

  • Hotel/BnB/VRBO: The hotel name, phone number, address of the hotel, confirmation number and/or name the reservation is under, and check-in and check-out dates

  • Home Stay: Contact name (to receive delivery), relationship to patient, phone number, address, arrival and departure dates

  • Domestic Flight: Confirmation number, length of flight including layovers, and date of flights

  • Train: Confirmation number, date of departure & return, and length of ride including any planned stops

  • Cruise (*14 day max): Cruise line, departure & arrival ports (both must be within the United States), departure & arrival dates, and length of cruise

  • Drive: Length of drive including any planned stops, date of departure & return, and type of vehicle (car, truck, RV, etc)

Note: If you are traveling to Delaware, Florida, Idaho, Kansas, Kentucky, Maine, Minnesota, Mississippi, North Dakota, Ohio, Oklahoma, or Utah, an annual oxygen prescription is required from your physician for Apria to supply oxygen and prescription drugs.  

It is recommended that you keep a copy of your prescription in case of emergency situations.

Portable Oxygen Concentrator Travel Policies:

Apria Healthcare requires reasonable notice (i.e., at least 2 weeks’ notice) of intent to request a POC for travel and also requires that all necessary travel documentation be on file with Apria Healthcare at least two weeks prior to your travel date. Failing to provide reasonable notice of intent to request a POC for travel and/or failing to provide travel documentation in a timely manner may limit or eliminate our ability to process your request for the rental of a POC unit for travel. Orders processed with less than two weeks’ advance notice may be subject to additional non-refundable fees, such as expedited shipping fees. 

Completed POC prescription forms can be faxed to 800.453.1702.

* The Great Escapes program is a domestic travel program only and does not include international travel. International travel is the sole financial responsibility of the traveler.

** Apria Healthcare is not providing travel services to non-Apria customers at this time.

Travel Program Overview

Timing
Fill out the Travel Request Form at least 4-6 weeks before you plan on leaving (or as soon as possible). The time is needed to allow us to make arrangements, including ensuring that Apria branches are prepared to meet your specific needs. If you need assistance in filling out the Travel Request Form, please call 844.235.2738.

Weekday vs. Weekend Travel
Apria’s weekend hours vary by location. Our hours are Monday through Friday, between 8 a.m. and 5 p.m. If you travel on weekends, you may incur extra charges.

Payment for travel services will be expected prior to or upon delivery of equipment. We will not bill your insurance or current provider for any services rendered.

Reasonable Notice of Intent to Travel:

To provide travel services, Apria Healthcare requires reasonable notice (i.e., at least 2 weeks’ notice) of your intent to travel and also requires that all necessary travel documentation be on file with Apria Healthcare at least two weeks prior to your travel date. Failing to provide reasonable notice of intent to travel and/or failing to provide travel documentation in a timely manner may limit or eliminate our ability to process your request for travel services.
Equipment & Supply Pick-Up or Delivery

Most home medical equipment rentals, small respiratory therapy equipment rentals, and oxygen supplies will need to be picked up at your destination Apria branch. An additional transportation fee so that you may have oxygen services delivered to you, may apply. 

Additional Medicare Resources

If you have more questions, visit our Resource Center where all of our Medicare resources and tools are located.