Our veteran teammates and clinicians share their tips for success for oxygen therapy
Jennifer works as the eCommerce Manager at ApriaDirect. She has worked in the durable medical equipment space since 1997 and has been with Apria for nearly 20 years! When she's not working, Jennifer is catching up on all things Kansas University, the Kansas City Chiefs, and of course, Taylor Swift.
Q. For people on oxygen therapy, which products does ApriaDirect offer to help them with ease of mobility?
A. If you or a loved one requires supplemental oxygen, you want a dependable and efficient portable oxygen concentrator that can help you breathe easier while allowing you to easily move around and carry out your daily activities. ApriaDirect offers a variety of portable oxygen concentrators from top brands like Inogen and Rhythm Healthcare. These portable oxygen concentrators come with a variety of features, such as quiet operation and user-friendly controls, that make them easy to use and maintain.
Other really helpful mobility tools are carry cases for your oxygen concentrators. They can come as shoulder bags or backpacks, and backpacks especially help with mobility because the weight is equally distributed on the center of the back, making balance easier.
We understand that ultimately you want to have peace of mind with your oxygen therapy products and feel at ease doing your daily activities, and that may look different for each person. We have a great customer service team is available to answer any questions and help you choose the right portable concentrator or accessories for your lifestyle.
Q. Which respiratory products do patients repurchase the most from Apria Direct?
A. We offer a wide range of respiratory products, so that's a bit tough to answer because some people are on oxygen therapy, some are using inhalers, some are using NIV therapy, and so on, so it's just a wide array of products people need. But overall, the most popular purchases we see from people on oxygen therapy are for portable oxygen concentrators. We hear a lot that being able to freely move about is really important to them, so portable oxygen concentrators offer that solution. And if we want to look at which products are repurchased the most, then that would be the maintenance pieces for oxygen therapy that need to be replaced often, like the cannulas and the tubing.
Q. How does payment work for ApriaDirect? Will it take my insurance for certain products?
A. ApriaDirect is a retail website that accepts every major credit card, PayPal & offers financing through Affirm. Whether you have insurance with a high deductible, no insurance or just simply need items not typically covered by insurance, we are here to help.
ApriaDirect does not accept health insurance plans for payment. However, we accept both Health Savings Account (HSA) and Flexible Spending Account (FSA) cards for ApriaDirect transactions. As we get close to the end of the year, consider your FSA account and your available FSA funds to purchase eligible healthcare products. FSA funds are typically available for a pre-determined timeline according to your individual plan.
Do you have a question for our Respiratory Therapists to be answered in a future email?
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