Erika Bordner is a Revenue Support Trainer on Apria's Learning and Development team. She's been with Apria for 10 years and shared some insight into her role, her life, and her passion for helping people! Here are her responses to our questions:
I have an amazing job that lets me do a lot of different things I love. I get to share my knowledge by training new teammates as they begin their journey of helping our patients improve their quality of life at home. I train many different departments and product lines so it always keeps me on my toes of knowing the current processes and procedures.
One of the things I love about Apria is the room for growth and learning new things! When people transition to a different job role I conduct up trainings so they learn the new skills they need to be successful in their new position.
When I'm not training, I have the opportunity to create new curricula and tools that allow people to be confident and efficient as quickly as possible. I'm always looking for ways to think outside the box and bring something new and different to the way our team learns.
I joined Apria because I've always been fascinated with the idea of helping people when they are in a time of need. I never took to the idea of being directly in the healthcare field so Apria was the next best thing!
It allows me to help advocate for our patients and ensure they receive their needed medical equipment as soon as possible with no concerns. When someone is ill, or they are caring for a sick family member, the last thing they need is added concern of additional bills or not receiving their equipment when it's needed. I stay because it's important to me that I pass along a little bit of my knowledge and hopefully a lot of my passion for helping our patients correctly, the first time.
I love photography and taking pictures in the beautiful Rocky Mountains and of my family, I love playing games with friends and family, and I love working out with my iFit community.
My dream vacation consists of a convertible, a camera, and the Amalfi Coast in Italy with my husband. We would stop at every possible gelato stand and I would take as many pictures as my little heart desires! And trust me... it would be a lot!