Company Culture

Our Mission Statement

Our mission is to be the first choice of patients and customers for their home care needs

We will accomplish this by:

• Exceeding our customers’ expectations every day
• Demonstrating high clinical standards and compassion in patient care
• Being responsive and flexible

We will deliver on our mission by:

• Demonstrating a customer first approach in all that we do
• Leading change in our industry
• Managing our business efficiently in order to deliver value and quality to our customers
• Recognizing that every person in our company makes a difference

Our Company Values

Our "Company Values" define what it means to be a part of Apria Healthcare

Speed of Action / Sense of Urgency

We know that performance and results are facilitated by a decision-making process that is rapid, fact-based, and flexible.

Accountability / Execution

We will ensure that accountability is driven throughout the organization. By following through on our commitments, we will enhance our confidence in one another, our customers, and our patients. We understand that following through on commitments is the foundation of teamwork and success.

Collaboration / Teamwork

We believe that collaboration and teamwork among peers, departments, customers, and vendor partners is critical to our near- and long-term success.

Customer / Patient Centricity

We believe that the satisfaction of our patients, referral sources, health plan partners, and colleagues is the center of everything we do.

Employee Development

We recognize that our employees are our single most important asset and we will advocate for their success and professional growth.

Boundarylessness

We will build and foster a corporate culture that embraces innovation and processes, and pursues the best practices, regardless of their origination, to speed up organizational learning and development.

Candor

We believe in an atmosphere of candor where employees are encouraged to provide and receive honest feedback and openly share ideas. True candor results in improved decision-making and enhances the organization’s overall business intelligence.

Fiduciary Discipline

We understand that no organization has unlimited resources. Therefore, we will use and apply our assets to achieve the highest return on investment of resources — our people, capital, and property.

Risk Tolerance / Entrepreneurialism

We encourage an atmosphere of thoughtful and deliberate entrepreneurialism.