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Contact Us

 

Have a question, comment, or request? 

Look through the table below for your reason for contacting us and select one of the associated phone numbers or e-mail addresses* to reach us. 

Please note that e-mails are reviewed and processed the next business day if received after 5:00 p.m. Pacific Time.

 

General questions or comments

To speak with a customer service representative about services available in your area, 

call us toll-free at (800) 277-4288

Or e-mail us at contact_us@apria.com

 

Other reasons for contact

Equipment or services 

Equipment or services you receive through your local Apria Healthcare branch:

  • Delivery or pick-up of equipment
  • Sleep Therapy
  • Negative Pressure Wound Therapy
  • Apria Great Escapes Travel Program
  • Home-delivered respiratory medications/Apria
    Pharmacy Network
 

For Equipment:
Call:  Look up your local Apria branch phone number,
or e-mail:  Patient_Satisfaction@Apria.com
 

For Respiratory Medications:
East of the Mississippi - (800) 637-9539
West of the Mississippi - (800) 346-3355

For Negative Pressure Wound Therapy:
(800) 780-1228
 

Concerns about safety or quality of care
  • Apria is committed to safe quality patient care.
    Concerns to be reported to your local Apria
    Healthcare branch.
  • If your concern is not resolved, please contact
    Apria Healthcare's corporate office.
  • If an individual has unresolved concerns about
    patient care and safety, he or she may contact the
    Joint Commission, Office of Quality Monitoring, to
    report any concerns or register a complaint.
Call: Look up your local Apria branch phone number, or e-mail:  Patient_Satisfaction@Apria.com

Corporate office: (800) 260-8808

The Joint Commission
One Renaissance Blvd.
Oakbrook Terrace, IL 60181
 
Billing or payments
Making a payment on your account or general billing.
In these states:  
AL, AR, CO, IL, IN, IA, KS, LA, MI, MN, MS, MO, MT, NE, ND, OK, SD, TX, WI, WY
call (866) 838-4762

In these states:
CT, DE, FL, GA, KY,ME, MD, MA, NC, NH, NJ, NY, OH, PA, RI, SC, TN, VT, VA, WV
call (866) 505-6365

In these states:  
AK, AZ, CA, HI, ID, NV, NM, OR, UT, WA
call (800) 327-4691
Insurance
For questions about your insurance coverage...
Contact your insurance plan's case management or
authorization department
Medicare coverage
For questions about general Medicare coverage guidelines...
Contact your local Apria branch or
Medicare at (800) 633-4227
Dispute resolution
For instructions to “opt out” of the mandatory arbitration provisions contained in patients' Sales Service and Rental Agreement...
See our Dispute Resolution page for instructions and terms for opting out
Careers See our Careers Help page to see openings and apply, or e-mail: ace@apria.com
Investor relations E-mail: Investor_Relations@apria.com
Website issues, questions, or comments E-mail: contact_us@apria.com

 

* Please note: E-mail or other electronic communications through this site to Apria (or any of its affiliates, employees, agents, or representatives) are not secure. Accordingly, Apria does not guarantee the confidentiality or privacy of such communications.

 

Contact us by mail


Apria corporate headquarters:

Apria Healthcare
26220 Enterprise Court
Lake Forest, CA 92630