Equipment or services
Equipment or services you receive through your local Apria Healthcare branch:
- Delivery or pick-up of equipment
- Sleep Therapy
- Negative Pressure Wound Therapy
- Apria Great Escapes Travel Program
- Home-delivered respiratory medications/Apria
• For Equipment:
Call: Look up your local Apria branch phone number,
or e-mail: Patient_Satisfaction@Apria.com
• For Respiratory Medications:
East of the Mississippi - (800) 637-9539
West of the Mississippi - (800) 346-3355
• For Negative Pressure Wound Therapy:
|Concerns about safety or quality of care
- Apria is committed to safe quality patient care.
Concerns to be reported to your local Apria
- If your concern is not resolved, please contact
Apria Healthcare's corporate office.
- If an individual has unresolved concerns about
patient care and safety, he or she may contact the
Joint Commission, Office of Quality Monitoring, to
report any concerns or register a complaint.
|Call: Look up your local Apria branch phone number, or e-mail: Patient_Satisfaction@Apria.com
Corporate office: (800) 260-8808
The Joint Commission
One Renaissance Blvd.
Oakbrook Terrace, IL 60181
Billing or payments
Making a payment on your account or general billing.
- Payment of estimated coinsurance, deductible, or co-payment is due at time services are rendered.
- Products provided on a rental basis require a credit card to remain on file for the duration of the rental.
- Patients are responsible for paying the cost of all medical equipment and services in the event the health plan or insurance does not pay.
See Apria’s Sales Service and Rental Agreement or contact an Apria billing representative for more specific information. The foregoing may be modified in some cases by applicable law or insurance and health plan requirements.
|In these states:
AL, AR, CO, IL, IN, IA, KS, LA, MI, MN, MS, MO, MT, NE, ND, OK, SD, TX, WI, WY
call (866) 838-4762
In these states:
CT, DE, FL, GA, KY,ME, MD, MA, NC, NH, NJ, NY, OH, PA, RI, SC, TN, VT, VA, WV
call (866) 505-6365
In these states:
AK, AZ, CA, HI, ID, NV, NM, OR, UT, WA
call (800) 327-4691