Apria's Values

What makes Apria the best is its focus on the patient as well as our employees. The people who work at Apria have passion and a commitment to excellence and we foster that compassion.

Apria employees continually enhance their skills, receive training, and exhibit the kind of professionalism that makes Apria a highly effective and knowledgeable resource for our patients and healthcare customers.

Our Values

Speed of Action / Sense of Urgency:
We know that performance and results are facilitated by a decision-making process that is rapid, fact-based, and flexible.

Accountability / Execution:
We will ensure that accountability is driven throughout the organization. By following through on our commitments, we will enhance our confidence in one another, our customers, and our patients. We understand that following through on commitments is the foundation of teamwork and success.

Collaboration / Teamwork:
We believe that collaboration and teamwork among peers, departments, customers, and vendors is critical to our near- and long-term success.

Customer / Patient Centricity:
We believe that the satisfaction of our patients, referral sources, health plan customers, and colleagues is the center of everything we do.

Employee Development:
We recognize that our employees are our single most important asset and we will advocate for their success and professional growth.

Boundarylessness:
We will build and foster a corporate culture that embraces innovation and processes and pursues the best practices, regardless of their origination, to speed up organizational learning and development.

Candor:
We believe in an atmosphere of candor where employees are encouraged to provide and receive honest feedback and openly share ideas. True candor results in improved decision-making and enhances the organization’s overall business intelligence.

Fiduciary Discipline:
We understand that no organization has unlimited resources; therefore, we will use and apply our assets to achieve the highest return on investment of resources — our people, capital and property.

Risk Tolerance / Entrepreneurialism:
We encourage an atmosphere of thoughtful and deliberate entrepreneurialism that leads to improved profitability and lower costs, and provides higher levels of customer satisfaction.