A: Part of Apria Healthcare's commitment to patient safety is ensuring that all electrical equipment, especially medical equipment, be grounded to avoid the risk of shock or electrocution. If your pump requires an electrical outlet to run or to charge its battery pack, it can be plugged into a grounded outlet only. If this grounded outlet wasn't available, the pump could not be left in the home.

While we understand that this is an unexpected expense, Apria does not pay for these home safety improvements.