In this day of ever-changing rules and regulations concerning home healthcare, our patients and referral sources benefit from our demonstrated commitment to compliance with all applicable rules and regulations.
Apria is dedicated not only to providing quality home healthcare to more than 1.2 million patients annually nationwide, but also to conducting our business with the utmost integrity. Whether it's our internal billing and regulatory audit programs or our comprehensive Food and Drug Administration (FDA) or Department of Transportation (DOT) compliance programs concerning the handling and delivery of oxygen and prescription medications, you can count on Apria to maintain ethical, legal and sound business practices.
Our program includes the following:
1. Written policies - including a Code of Ethical Business Conduct (required reading for each employee), a notice regarding the company's Commitment to Compliance (posted at each facility), educational - fraud and abuse - wallet cards, memoranda and policies.
2. Training - geared to the employee's individual responsibilities, including training regarding the company's compliance program; reimbursement rules and regulations; the anti-kickback statute, Stark Law and civil monetary penalties statutes; FDA and DOT rules and regulations; and clinical policies and procedures.
3. Hotline - provides employees an avenue to report compliance concerns on an anonymous basis if they so desire. Calls to the company's Compliance Hotline are toll-free and cannot be traced. Any reported conduct that appears questionable is investigated.
4. Dealing with Excluded/Convicted Persons/Entities - screening ensures that the company does not knowingly employ or contract with persons or entities who are prohibited from doing business with the federal government.
5. Audits - regularly conducted to ensure compliance with all regulatory requirements: Medicare billing, FDA, DOT, etc.
6. Discipline Guidelines - set forth in writing, distributed to all employees and consistently enforced.
7. Corporate Compliance Committee - consists of upper and middle management from various departments; meets quarterly in conjunction with the Board of Directors' Compliance Committee to monitor compliance activities and ensure the continuing effectiveness of the Compliance Program.
