| ContactDirect |
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 By phone: To speak to a customer service representative about services available in your area, call us toll-free at (800) 277-4288.
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Email: Send general questions or comments to contact_us@apria.com. For comments or issues regarding your current service, please contact patient_satisfaction@apria.com. Please note that E-mails are reviewed and processed the next business day if received after 5:00 p.m. Pacific Time. | |
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| Find Us NearYou |
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| If you have a question about: |
Call: |
| Equipment or services you receive through your local Apria Healthcare branch |
Your local Apria branch, or email us at Patient_Satisfaction@Apria.com. |
Apria is committed to safe quality patient care. Concerns about safety or quality of care should be reported to your local Apria Healthcare branch.
If your concern is not resolved, please contact Apria Healthcare's corporate office. |
Your local Apria branch or call (800) 277-4288, or email us at Patient_Satisfaction@Apria.com.
Patient_Satisfaction@Apria.com or call (800) 260-8808 |
| If an individual has unresolved concerns about patient care and safety, he or she may contact the Joint Commission on Accreditation of Healthcare Organizations' ("JCAHO") Office of Quality Monitoring to report any concerns or register a complaint. |
(800) 994-6610 or email complaint@jointcommission.org. |
Making a payment on your account
or
General billing |
In these states, call (866) 838-4762:
AL, AR, CO, IL, IN, IA, KS, LA, MI, MN, MS, MO, MT, NE, ND, OK, SD, TX, WI, WY
In these states, call (866) 505-6365:
CT, DE, FL, GA, KY,ME, MD, MA, NC, NH, NJ, NY, OH, PA, RI, SC, TN, VT, VA, WV
In these states, call (800) 327-4691:
AK, AZ, CA, HI, ID, NV, NM, OR, UT, WA |
| Delivery or pick-up of equipment |
Your local Apria branch |
| Home-delivered respiratory medications/Apria Pharmacy Network's RespiMed program |
East of the Mississippi, (800) 637-9539
West of the Mississippi, (800) 346-3355 |
| Infusion therapy |
Your local Apria branch or pharmacy |
| Apria Great Escapes |
Your local Apria branch or pharmacy |
| Your insurance coverage |
Your plan's case management or authorization department |
| General Medicare coverage guidelines |
Your local Apria branch or Medicare, (800) MEDICARE ([800] 633-4227) |
| This Web site |
(800) 647-5404, or email us at contact_us@apria.com. |
| Investor Relations |
Apria Healthcare
26220 Enterprise Court
Lake Forest, CA 92630
or email us at Investor_Relations@apria.com. |
You can contact us by U.S. mail
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Apria Healthcare
26220 Enterprise Court
Lake Forest, CA 92630 | |
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